This training program is designed to provide the trainees with the basic concepts of KPIs, and to enable them to identify professional methods for building effective performance indicators at the strategic and operational levels, as this program is compatible with the ASPBOK standard from the ASP Strategic Planning Organization, as well as compatible with the most famous methodologies The program is also a preparation for obtaining professional certificates in this field from these organizations.

• Performance indicators, concepts and relationship to strategy.
• Types and classifications of performance indicators and their selection mechanism.
• The importance of harmonizing performance measurement indicators and setting targets.
• The most important tools and techniques used in designing and building performance indicators.
• Mechanism for documenting performance indicators and building them according to the balanced scorecard.
• Methods of all data related to performance indicators and the use of dashboard displays.
• International professional certificates and requirements for obtaining them.

• Distinguish between each of (goals - targets - indicators - initiatives - measures - values ​​and drivers for achieving goals).
• Recognizing the importance of using the Balanced Scorecard (BSC) in designing and building performance measurement indicators.
• Learn how the logical model works in selecting VFA performance indicators.
• Applying best practices in selecting performance indicators.
• Designing a form documenting performance indicators and the most important elements and fields of the form.
• Mechanism for designing and building performance indicators (tools and techniques)
• Method of collecting data related to building performance indicators.
• Learn about the indicators used in the Dashboard results displays.

• Staff of the Strategic Planning and Performance Department.
• Vision realization office staff.
• Quality management staff.
• Department managers and heads of departments.
• Interested in the concept of performance indicators.